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Standard Operating Procedures Manual

The DAIL Standard Operating Procedures manual consists of general guidelines for the operation of each program within the department. Each chapter represents a different program. Each section within a chapter constitutes a procedure within the program. 


Chapter 1:    General Administration

Chapter 2:    Adult Day Care and Alzheimer's Respite Program

Chapter 3:    Alzheimer's Council

Chapter 5:    Caregiver Support Services

Chapter 6:    Consumer Directed Option

Chapter 7:    Disaster Preparedness

Chapter 8:    Elder Abuse Prevention

Chapter 9:    Financial Management

Chapter 10:  MDS Section Q

Chapter 11:  Hart Supported Living

Chapter 12:  Health Promotion and Disease Prevention

Chapter 13:  Homecare - Pending

Chapter 14:  Aging and Disability Resource Center

Chapter 15:  Legal Assistance

Chapter 16:  Long-Term Care Ombudsman

Chapter 17: Nutrition Services Program

Chapter 18:  Personal Care Attendant Program

Chapter 19:  Senior Centers  

Chapter 20:  Senior Community Service Employment Program (SCSEP)

Chapter 21:  State Health Insurance Program 

Chapter 22:  Title III Supportive Services 

Chapter 23:  Traumatic Brain Injury Trust Fund  

Chapter 24:  Traumatic Brain Injury Behavioral Program 

Chapter 25:  Appendices

Chapter 26:  Voter Registration


Last Updated 12/22/2014