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Division of Family Support

The Division of Family Support is responsible for administering the Supplemental Nutrition Assistance Program (SNAP), the Kentucky Transitional Assistance Program, Kentucky Works Program, Family Alternatives Diversion Program and the Medicaid programs. Applications for these programs are taken in Department for Community Based Services offices in all 120 counties, by phone toll free at 1 (855) 306-8959, or online at

The division also manages the Community Services Block Grant, the Nutrition Education Program, the SNAP Nutrition Education Program, the Low-Income Home Energy Assistance Program, State Supplementation, and assists with administration of the electronic benefit transfer cards, along with policy development for all division program areas.

Family Self-Sufficiency Branch (FSSB)

The Family Self-Sufficiency Branch (FSSB) consists of the KTAP Program Assistance Section and the Technical Support Section.

KTAP Program Assistance Section

  • Develops procedural instructions for the Temporary Assistance for Needy Families cash benefit program, known in Kentucky as the Kentucky Transitional Assistance Program (KTAP)
  • Develops procedural instructions for the Kentucky Works Program (KWP)
  • Reviews state and federal regulations regarding KTAP and KWP
  • Provides technical assistance to DCBS field staff

Technical Support Section

  • Ensures Program Integrity in all public assistance programs
  • Reviews the work of DCBS field staff for accuracy and correct application of program policy
  • Processes state and federal matches received

For information, contact:  CHFS FSSB K-TAP Section

275 E Main St, 3E-1

Frankfort, KY 40621

(502) 564-3440

Medical Support and Benefits Branch (MSBB)

The Medical Support and Benefit Branch (MSBB) consists of the Medicaid Program Assistance Section and the Case Processing Section.

Medicaid Program Assistance Section

  • Develops procedural instructions for the Medicaid Program
  • Reviews state and federal regulations regarding Medicaid
  • Provides technical assistance as requested by DCBS field staff
  • Distributes material and correspondence to DCBS field staff. 

Case Processing Section

  • Maintains working caseload of adult guardianship cases
  • Determines retro medical assistance for SSI recipients
  • Issues emergency medical cards for SSI recipients

MSBB is responsible for developing procedural instructions and forms for the Medicaid Program. MSBB also provides technical assistance to DCBS field staff and provides information concerning the Medicaid Program for Medicaid recipients, other agencies, the general public and community organizations.

For information, contact:  CHFS DFS Medicaid Policy
275 E. Main St., 3E-I
Frankfort, KY 40621
(502) 564-3440

Nutrition Assistance Branch (NAB)

The Nutrition Assistance Branch consists of the Nutrition Program Assistance Section, the Claims Management Section and the Simplified Assistance for the Elderly staff.

Nutrition Program Assistance Section

  • Develops procedural instructions and issues policy clarifications regarding the Supplemental Nutrition Assistance Program (SNAP) in Kentucky
  • Reviews state and federal SNAP regulations
  • Provides technical assistance to DCBS field staff

Claims Management Section

  • Oversees the collection of overpayments for programs administered by the Division of Family Support
  • Tracks claims referred to the Office of Inspector General for investigation or prosecution

Simplified Assistance for the Elderly (SAFE) staff

  • Administer a simplified SNAP program specifically for SSI recipients age 60 or over
  • Assists potential SAFE applicants in determining whether SNAP or SAFE would provide the greatest benefit to their household

We encourage you to call the DCBS Family Support toll-free number at (855) 306-8959 to start an application or applications for SNAP may be started on-line.  

Once your application is received, you will be contacted to complete an interview. The head of your household, or an authorized representative, must be interviewed before the application can be completed.

For more information on SNAP, contact your local Department for Community Based Services office. 

Policy Development Branch

The Policy Development Branch centralizes the policy development and policy oversight functions for Family Support programs including: Temporary Assistance for Needy Families, SNAP benefits, Low Income Energy Assistance Program Community Services Block Grant and State Supplementation.  

Additionally, the branch administers the division's contracts funded through these programs and federal and state funding streams.

For information, contact: CHFS Policy Development
275 E. Main St., 3E-I
Frankfort, KY 40621
(502) 564-3440


See Also...
  SNAP Application

نموذج استمارة سناب

Molba za SNAP


Formulaire de Demande de SNAP

Заявление на SNAP

Arjiga Codsiga SNAP

Solicitud para el Programa SNAP

Đơn Xin SNAP

EBT SNAP Benefit Link
Check your SNAP Benefit account online.

Eat Smart. Play Hard.™ Healthy Lifestyle Web Page
Provides parents and other caregivers with tools for healthy living including tasty, low cost menus and recipes that meet the new food guidelines.

Last Updated 2/26/2018