A Message to Our Customers Concerning Your Benefits and Eligibility:
We apologize for any inconvenience you may have faced regarding your assistance and eligibility for services.
Some discontinuance letters have been sent to customers in error. Here is what you need to know:
►If you received Medicaid benefits in March, you will receive Medicaid benefits in April.
►If you received Supplemental Nutrition Assistance Program (SNAP) and or Kentucky Transitional Assistance Program (KTAP) benefits in March, and you have started your recertification, you will receive SNAP and/or KTAP benefits in April.
►The Cabinet for Health and Family Services and the Department for Community Based Services are working with our technology partner, Deloitte, on system issues to stop the incorrect notices.
We will contact you regarding the next action you need to take on your benefits.
Thank you for your patience.
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