For Policy questions, contact
Division of Program Integrity
Recovery Branch
275 East Main Street, 6E-A
Frankfort, KY 40621
(502) 564-1012
To report Fraud and Abuse, contact
Cabinet for Health and Family Services
Office of the Inspector General
Division of Audits and Investigations
275 East Main Street, 5 E-D
Frankfort, Kentucky 40621
Toll fee: (800) 372-2970
Monday to Friday
8 a.m. - 4:30 p.m. ET
Note: If a call is made after these hours please leave a detailed message.
For member eligibility questions, contact
Member Services at (800) 635-2570
For more information regarding the Human Service Transportation Delivery, contact: Office of Transportation Delivery for program policies and complaints at
(888) 941-7433