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Kentucky Medicaid Member Information Page


This is the Kentucky Medicaid Member Information page. Listed below are some frequently asked questions and information regarding member services.

If you have further questions or need assistance, please contact us by referring to the contact information on the lower left of this page.

Whats New

Important Notice Regarding Non-Emergency Medical Transportation

Managed Care Information

Medicaid Open Enrollment Information

(June 2, 2014) - The Department for Medicaid Services is currently in open enrollment. Letter have been sent to members eligible to change their current managed care organization MCO).

Information about covered benefits, services and the associated cost included in the letter:

Members who want to change their MCO have until June 18, 2014 to call, toll-free, (855) 446-1245, Monday through Friday, 8 a.m. to 5 p.m. pm Eastern time.

Please note: Changes to your MCO will not take effect until July 1, 2014.

Attention Members - Information on how to change your Managed Care Organization (MCO)

Federal regulations allows members to change their through a process called disenrollment for cause. This process is for members who want to change their current MCO and are not within the 90-day timeline to change. For more information on the process, refer to How to change your MCO

View older MCO updates

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General Questions
Benefit Plans

Kentucky Medicaid has four benefit plans for members. You are placed in one of these plans based on your medical needs. The four plans are:

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Coverage Information

To find out what services may be covered by Kentucky Medicaid, click on one of the FAQs listed below or you may visit the Programs and Services page listed on the left or here.

What services may be Covered?

What Drugs may be Covered?

Do some services need Prior Authorization?

What services are not covered?

How do I receive transportation services?

What are the cost?

What services are available if I need long term care?

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When do I?


Regulations and Publications

907 KAR 1:900



Last Updated 6/11/2014
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