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Kentucky Medicaid Member Information Page


This is the Kentucky Medicaid Member Information page.

Frequently asked questions and information

If you have further questions or need assistance, please contact us by referring to the contact information on the lower left of this page.

What's New

(Sept. 23, 2015) - Members if you need to change your address please fill out the MAP-22 - Medicaid Member Address Change Form (rev. Sept. 2015) *New*

Managed Care Information

KY Department for Medicaid Services Managed Care Open Enrollment Information- 2016

The Department for Medicaid Services will be conducting an Open Enrollment period for recipients in a Managed Care plan starting Oct. 19, 2015 and ending Dec. 11, 2015.

For more information about covered benefits, services and the associated cost included in the letter, see:

To make a change, call us, toll-free at 855-446-1245 , Monday through Friday from 8 a.m. to 5 p.m. pm Eastern time.

All plan changes made during Open Enrollment will take effect January 1, 2016.

Attention Members - Information on how to change your Managed Care Organization (MCO)

Federal regulations allow members to change their managed care organizations outside the 90-day timeline to change. The process is called disenrollment for cause.

Learn more about

View older MCO updates

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General Questions
Coverage Information
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Medicaid Member Handbook

Last Updated 9/24/2015