Provider KenPac and Lock-in Information

The Kentucky Patient Access and Care (KenPAC) system is a primary care case management program providing members a medical home and primary care provider (PCP).

By becoming a PCP in KenPAC, you will:

• Have a consumer base and the opportunity to work with members over time for better outcomes
• Increase access to primary and preventive care services for members
• Enhance member health status
• Reduce future health care expenditures

Eligible KenPAC PCPs include:

• Individual physicians
• Advanced registered nurse practitioners
• Group practices
• Federally qualified health care centers
• Rural health clinics
• Primary care centers and clinics

View the KenPAC Primary Care Case Management Agreement

For members who want to change their Kenpac physician call (800) 635-2570 and for providers who want to make a Kenpac change call (877)838-5085.

Lock-in matches a member to one provider and one pharmacy for one year at a time, if there is reason to believe that a member is over-utilizing services.

For Lock-in member questions contact (877) 298-6108.