Kentucky Cabinet for Health and Family Services (Banner Imagery) - Go to home page

Contact Us

Do you have a question, suggestion or issue concerning DPH electronic health record systems? To communicate with us, browse the information below and use the contact method you prefer. We are happy to help.


You may contact the Help Center by phone 8 a.m. to 4:30 p.m. Eastern time, Monday through Friday. The office is closed on state-approved holidays.

Call toll-free (877) 545-6175 outside the Frankfort area.

In Frankfort, dial (502) 564-9926.

Mail and e-mail

Cabinet for Health and Family Services
KY-EPHRS Help Center
275 E. Main St.
Mail Stop LL W-1
Frankfort, Ky. 40621

KY-EPHRS and HAN Application Assistance


Fax - (502) 696-5281 (this fax system is set up to handle confidential information)


KY-EPHRS User Request Form
Use this form to request access to the Disease Surveillance Application.  The completed form must be signed by your supervisor/manager and returned by postal mail to the address listed above. No fax requests will be accepted.

HIPAA Agreement Form
This form must be completed, signed and returned along with the User Request Form for access to the KY-EPHRS System.


Last Updated 3/22/2010