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Local Health Operations Branch

Craig Cooper
Administrative Branch Manager 
502-564-6663, ext. 4100

The Local Health Operations (LHO) Branch is responsible for providing administrative and technical guidance to the Kentucky local health departments (LHDs). This responsibility includes:

  • Providing guidance to LHDs in the management of medical records and forms.
  • Providing guidance to LHDs on the appropriate completion of Patient Encounter Form entries.
  • Providing guidance to LHDs on appropriate medical coding.
  • Providing guidance to LHDs on correcting Medicaid and Managed Care Organizations (MCO) billing errors for the Kentucky Preventive Health Services Program. Note: LHO is not responsible for Medicare and private/commercial insurance billing issues.
  • Review and authorize security access to the Patient Services Reporting System (PSRS) and the Clinic Management System (CMS).

The LHO branch performs these responsibilities through the interpretation of policies, standard operating procedures, administrative regulations and statutes.  The LHO branch may be contacted by calling 502-564-6663 and selecting Option 1 or by email. The LHO branch normal operating hours are Monday through Friday from 8 am to 4:30 pm, Eastern Time.

Updates and Alerts

    2015 Uniform Percentage Payment Schedule

    Focused ICD-10 Training: September 3, 2015, 9:30 AM - 12:30 PM:

    • Course ID: 1056581
    • MRN: 1803715

    Archived Updates and Alerts


    Recent Training

    LHD Coding Compliance Review Training: July 23, 2015, 9:30 am - 12:30 pm:

    LHD Contract Training
    Course ID Number: 1056453
    Original Training April 21, 2015

    Archived Training

    Trainings more than six months old


    See Also...

    LHD Forms Section

    (Example: LHD systems security; L-drive, e-reports, Oracle Discoverer access requests; and CH forms)


    Last Updated 7/31/2015