Division of Health Care
The Division of Health Care is responsible for inspecting, monitoring, licensing and certifying all health care facilities as defined by KRS 216.510 (1). The division also is responsible for investigating complaints against health care facilities, facility plans review and developing regulations.
The division recommends various long-term care facilities for certification to receive Medicaid and Medicare funds through contracts with the Health Care Financing Administration of the U.S. Department of Health and Human Services.
The regional offices of the Division of Health Care are responsible for conducting on-site visits of all health care facilities in the state to determine compliance with applicable licensing regulations and Medicare/Medicaid certification requirements. Complaints concerning these facilities are investigated by regional office staff.
||Inspection of Long-Term Care Facilities to be Unannounced
All inspections of long-term care facilities performed by the Cabinet for Health and Family Services are unannounced. State law prohibits anyone having knowledge of or conducting inspections of long-term care facilities from notifying or causing notice to be made to an owner, operator, licensee or representative of a licensee of any scheduled or contemplated inspection.
||Reporting a Complaint
Please see Complaint Information to find out how to report a complaint against a licensed long-term or health care facility.
||Health Care Facility Directories
Please see the Facility Directories for listings of health care facilities regulated by the Division of Health Care.
To apply for a license to operate a long-term or health care facility, contact the Division of Health Care Central Office.
More information and to download application
Connie Payne, Acting Executive Director
Jackie Aitkin, Assistant Director
Melanie Poynter, Assistant Director
Andrea Willhite, Assistant Director
275 E. Main St., 5E-A
Frankfort, KY 40621
Phone: (502) 564-7963
Fax: (502) 564-6546
Western Enforcement Branch
Kathy D. Perry, Regional Program Manager
Western State Hospital
P.O. Box 2200
2400 Russellville Road
Hopkinsville, KY 42241
Phone: (270) 889-6052
Fax: (270) 889-6089
Northern Enforcement Branch
Millie Zumstein, Regional Program Manager
L & N Building, 10-W
908 W. Broadway
Louisville, KY 40203
Phone: (502) 595-4958
Fax: (502) 595-4540
Southern Enforcement Branch
Sandy Goins, Regional Program Manager
116 Commerce Ave.
London, KY 40744
Phone: (606) 330-2030
Fax: (606) 330-2054
Eastern Enforcement Branch
Gae Vanlandingham, Regional Program Manager
3470 Blazer Parkway, Suite 300
Lexington, KY 40509
Phone: (859) 246-2301
Fax: (859) 246-2307