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KASPER Frequently Asked Questions

For technical assistance with KASPER contact the Help Desk:

ekasperhelp@ky.gov

or

(502) 564-2703

Frequently Asked Questions for KASPER Users
  1. What does KASPER stand for?
  2. Who may request a KASPER report?
  3. What does a KASPER report show?
  4. Will a KASPER report show out of state prescriptions?
  5. What can I do with the report once I get it?
  6. When are KASPER reports available?
  7. I have a patient that had a prescription last week, why is that not on there?
  8. Why are the controlled substance prescriptions I am writing for this individual not showing up on the KASPER report?
  9. As a health care provider, what do I do if I suspect diversion?
  10. How is this information safeguarded?
  11. Where can I obtain intervention information?
  12. Who benefits the most from using the KASPER system?

 

  1. What does KASPER stand for?

Kentucky All Schedule Prescription Electronic Reporting.

 

  1. Who may request a KASPER report?

A prescriber for medical treatment of existing or prospective patients, a pharmacist for pharmaceutical treatment, a law enforcement officer with an active investigation, a licensure board for a licensee, Medicaid for a Medicaid recipient, a grand jury by subpoena, and a judge, probation or parole officer administering a drug diversion or probation program.

 

  1. What does a KASPER report show?

The report shows information for all the scheduled prescriptions a patient has had for the specified time period, as well as the prescriber who prescribed them and dispenser who dispensed them.

 

  1. Will a KASPER report show out of state prescriptions?

Only pharmacies licensed by the Kentucky Board of Pharmacy are required to report any controlled substance prescriptions dispensed to the KASPER program.  The Kentucky Board of Pharmacy licenses mail order pharmacies so we do have their data available.

 

  1. What can I do with the report once I get it?

·         A prescriber or dispenser may discuss the information contained in the report with the patient for whom the report was generated, with another health care provider treating the patient, with the dispenser who dispensed the medication, or with law enforcement if there is cause.  However, a health care provider may not share the actual report with anyone including the patient.  We advise against storing a KASPER report with patient medical records, however if a health care provider does place a KASPER report with a patient’s medical records, the report should be clearly marked “DO NOT COPY”.  A KASPER report should never be included with a copy of a patient’s medical records when sent to another health care provider.  A KASPER report contains protected health information under HIPAA, and is not considered a public record pursuant to KRS 218A.202.  Providing a KASPER report to a patient is a class D felony under KRS 218A.202.

·         A law enforcement officer may share the information contained in the report and/or the report with other law enforcement officers as long as they are both involved in a bona fide drug related investigation pertaining to the subject of the report.  If a law enforcement office chooses to share KASPER data and/or a report, the law enforcement officers are required to record in writing each person to whom the data/report has been given or received as well as the date the data/report was given or received.  Each party must maintain a log of the transaction.

·         Any other authorized KASPER user may not provide or share a report with anyone unless specifically allowed in KRS 218A.202.  Knowing disclosure of KASPER data to a person not authorized to receive the data under KRS 218A.202 is a class D felony.

 

  1. When are KASPER reports available?

Reports are available 24 hours a day, seven days a week, and are typically available within 15-20 seconds unless review by a staff pharmacist is required, in which case the report will be available by the next business day.

 

  1. I have a patient that had a prescription last week, why is that not on there?

It currently takes approximately 15-20 days for information to appear in KASPER.  A dispenser has eight days from the date dispensed to report the information to our data collection agent, and the data collection agent has approximately eight days to verify and send the information to the KASPER staff.

 

  1. Why are the controlled substance prescriptions I am writing for this individual not showing up on the KASPER report?

Prescription data may not show up in a KASPER report if the patient can not be identified because of erroneous information given to the dispenser, the dispenser is not reporting to the KASPER system, the patient is going across state lines to fill the prescriptions, or the requested data range is not currently available.

 

  1. As a health care provider, what do I do if I suspect diversion?

If you suspect an individual is involved in diverting controlled pharmaceutical substances, we ask that you please report them to the proper law enforcement authorities.  If you are unsure of who that may be, please contact the Drug Enforcement and Professional Practices Branch of the Office of the Inspector General for assistance.  They can be reached via phone (502) 564-7985.

 

  1. How is this information safeguarded?

The enhanced system requires an extensive registration process, the data provided by the enrolling entity is verified by independent source systems, and the KASPER system includes financial institution level security features and is compliant with HIPAA and KRS 218A.202.  Any violation or breach of access or usage guidelines will result in the Office of the Inspector General initiating an internal review to verify the breach or misuse and referring the information to the Kentucky State Police for appropriate action.

 

  1. Where can I obtain intervention information?

Following are resources for information and support with intervention for a patient who may be misusing or abusing prescription drugs.

 

  1. Who benefits the most from using the KASPER system?

The primary beneficiaries of KASPER are patients throughout Kentucky.  Because of KASPER, health care providers can make better and more informed treatment decisions that allow them to provide the most appropriate medical care for their patients.  However ultimately all the citizens of the commonwealth benefit through the ability to provide improved medical care and to reduce the abuse and diversion of controlled substance prescription drugs, safeguarding our health care dollars and making the commonwealth a safer place to live.

 

Last Updated 8/26/2016