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On this page you’ll find information and links to resources related to DCBS agency response to COVID-19 and its impact on our programs, services and the people we serve.

DCBS wants to thank clients and partners for their patience as we continue to serve families in a manner that keeps staff and customers safe.

Family Support

May 20, 2020 - The Pandemic Electronic Benefit Transfer (P-EBT) Program

School closures due to the COVID-19 state of emergency led to the loss of free and reduced-price school meals for many Kentucky children. These children now can receive help from a program jointly offered by the Cabinet for Health and Family Services and Kentucky Department of Education.

The Pandemic Electronic Benefit Transfer (P-EBT) program provides a benefits card families can use to buy food to replace free school breakfast and lunch while schools are closed. Program enrollment is automatic for children already receiving SNAP (formerly known as food stamps), TANF, Kinship Care and Medicaid.

Households with children not enrolled in these assistance programs must apply for P-EBT benefits at . Applications will be taken from June 1, 2020 through June 30, 2020. More information can be found in the Kentucky Pandemic Electronic Benefit Transfer Frequently Asked Questions (FAQ).

Eligibility Requirements

  • Children who attend public or private school and are eligible for free or reduced-price school meals
  • Children who attend schools that provide free meals to all students

April 28, 2020 -

SNAP online purchasing

Family Support Office Hours

Our DCBS county Family Support offices have limited most in-person services in response to COVID-19. DCBS will continue to serve clients in several ways:

Online at the Benefind website

Phone: (855) 306-8959

In addition to regular hours, 8 a.m. - 5 p.m. Eastern time, Monday through Friday, Call Service lines will be open to assist clients with Medicaid, SNAP and other public assistance benefits from 9 a.m. - 2 p.m. Eastern time on Saturdays beginning March 28, 2020.

Family Support Documentation

Clients can drop off documentation at their local office or use the statewide email inbox to assist with returning information for benefit application.

Individuals can submit clear, black and white pictures of requested documents and email. Please include the case name and case number, if available, in the email.

Read more: Guidance for Limiting In-person Services at Family Support Offices

Child Care

April 24, 2020 - Kentucky Update on Federal CARES Act Funding

March 31, 2020 - Updates on the Child Care Assistance Program due to COVID-19 mandated closures

Child Care Center Closure Order in Response to COVID-19 State of Emergency

Due to the highly contagious nature of coronavirus disease 2019 (COVID-19), Kentucky has ordered licensed, certified and registered child care programs to close the end of the business day Friday, March 20, 2020, until further notice.

This order includes all child care centers and family child care homes. All Kentucky All STARS rating visits and DRCC annual licensing visits are canceled until further notice. This is on the advisement of Gov. Andy Beshear and the Kentucky Department for Public Health as a measure to protect Kentuckians from exposure to the coronavirus and minimize its spread.

Read the full report

For the most up-to-date information, please make sure your child care program is signed up to receive emails from our office. To sign up, please email your first and last name to the DCC email inbox.

Information on limited duration child care center licenses and frequently asked questions can be found at CHFS COVID-19 Resources or you may contact the Divison of Regulated Child Care at (502) 564-7962.

Child care centers (profit and non-profit) may apply for forgivable COVID-19 emergency loans through the Small Business Association (SBA). The application is live today and available first-come, first-served. Centers are encouraged to go to the website and review this option while funds still are available.

Contact Information