As a Medicaid member, you need to know how to keep your benefits and get the most out of services available to you.
Medicaid provides assistance ensure access to quality health care for vulnerable low-income Kentuckians. The level of benefits is based on income, age, family size and situation. Extra services beyond basic Medicaid are available through waiver programs.
The Kentucky Department for Medicaid Services works closely with other agencies and managed care organizations (MCOs) to administer Medicaid benefits to recipients not in long-term care facilities or participating in a Medicaid waiver.
Programs & Services
Programs and services available to you depend on the type of coverage you qualify for, which is often referred to as you eligibility Group. To assist you in finding programs available, we have broken them out in the categories to the right. You may click on any of the links to find the programs based on your eligibility.
The member handbook is listed in the document section listed below.
Please see some of the FAQs below for more information on Member benefits.
What does my Kentucky Medicaid Card look like?
What if I have other insurance?
Non covered services
Reporting Medicaid Fraud and Abuse
Request a Hearing
Members if you need to change your address please fill out the
MAP-22 Medicaid Member Address Change Form
Contact information for Members
To apply for Medicaid or have questions regarding your case, contact Department for Community Based Services at (855) 306-8959
Cabinet for Health and Family Services Ombudsman: (877) 807-4027
To report Fraud, contact the Fraud Hotline at (800) 372-2970
For information on KCHIP, please contact KCHIP at (877) 524-4718/(877) 807-4719 (TDD/TTY)
For Member Questions, contact Member Services at 800-635-2570
For questions regarding Medicare, contact Medicare at (800) 633-4227
For Social Security questions, contact Social Security Administration at (800) 772-1213