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The KY MPPA has extensive embedded help resources including on-screen help and tips to complete each screen.

The resources here complement the application's built-in user support to help you get started or increase your proficiency using KY MPPA. Here, you'll find:

  • Job aids, quick references and user guides for specific operations
  • Archive of newsletters issued during the KY MPPA extended pilot
  • Release notes on the latest system enhancements
  • Links to and transcripts of YouTube how-to videos
  • For an overview of available training videos and documents, please see the Training Resources Topic Map.

To learn more about KY MPPA on your own schedule, access the appropriate self-paced training plan:

​Training Media

Filter training video by topic. Video series can be viewed in order according to Video Number.

Upcoming Training Webinars
As part of this rollout, a series of webinars will be available to the targeted providers, credentialing staff and other support personnel. Participants must pre-register at least 24 hours in advance of a webinar. Space is limited to at least 10 and no more than 100 participants per event.

View the catalog and register for a webinar

Webinar subjects include:

KY MPPA Overview and Roles for all KY MPPA users is an introduction to KY MPPA and its user roles

Account Set-Up and Sign-On for all KY MPPA users is a walkthrough of the KY MPPA onboarding process

Navigation and Functionality for all KY MPPA users covers basic KY MPPA functionality, how to start an application and navigate the system

Linking Providers and Credentialing Agents using the Organization Management Application (OMA) for providers, organization administrators and credentialing agent leads covers linking in KY MPPA and how to send KY MPPA invitations to CAs using OMA.

In the event you are unable to attend one of our live webinars, you can access a previously recorded webinar in the Training Media resources above. Select media topic Webinar Recording. 

To access webinar session handouts (PDF versions of the slides) select Topic Webinar from Training Documents at right.

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