Member Information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Medicaid provides medical assistance to eligible low-income Kentuckians. Use the links below to learn more about some available programs and services.

If members have any questions, please contact Member Services toll-free at (800) 635-2570.

Eligibility Renewals 

Annual eligibility renewals are a regular part of Medicaid.
Log onto kynect​ or call 855-4kynect and make sure your contact information is correct in case we need to reach you about your coverage. V
isit​ the Medicaid Unwinding site.​

Connect With Us on Social Media

​Medicaid has an active social media presence on Facebook, Twitter, Instagram and YouTube.

FacebookTwitterInstagramYouTube


Member Access to Care

The Access to Care form is for Medicaid members to complete and send to the Department for Medicaid Services (DMS) to ensure Medicaid members receive timely healthcare services:

Access to Care form

Access to Care form (Spanish/Espanol)

Report Fraud a​​nd Abuse

(800) 372-2970


Managed Care Organizations 

Aetna Better Health of Kentucky
(855) 300-5528
*Anthem Blue Cross Blue Shield
(855) 690-7784
Humana Healthy Horizons in Kentucky
(800) 444-9137
Passport Health Plan by Molina Healthcare
(844) 778-2700
UnitedHealthcare Community Plan
(866) 293-1796
WellCare of Kentucky
(877) 389-9457

*Starting Jan. 1, 2025, Anthem will no longer be a Medicaid Managed Care Organization, or MCO, in Kentucky.   This does not change a member’s Medicaid eligibility. Medicaid coverage will not be interrupted.

 Guides 

2024 Va​​​lue Added Benefits  Side by Side (English)

2024 Value Added Benefits Side by Side (Spanish)

2024 Guide to Choosing a Managed Care Plan (English)

2024 Guide to Choosing a Managed Care Plan (Spanish)

2025 Value Added Benefits Side by Side (English)

2025 Value Added Benefits Side by Side (Spanish)

2025 Guide to Choosing a Managed Care Plan (English)