Managed Care Organizations

​​​​​​​​​​​Who We Are

The Department for Medicaid Services (DMS) contracts with managed care organizations (MCOs) to provide coverage for most Kentucky Medicaid recipients. DMS oversees the Medicaid program including the MCOs which process claims and provide disease management, prior authorization and other services for their recipients.

All MCOs must provide the same benefits and cost-sharing. However, some offer special programs, in addition to normal Medicaid benefits. Choosing the MCO plan that best meets your needs is very important.

Important Questions to Consider When Picking an MCO

  1. Which plan has all or most of the doctors my family and I visit?
  2. Which plan has the hospitals my family and I like to use?
  3. Do I or any family member have a health problem that needs treatment by a specific type of doctor or specialist?
  4. Which MCO offers special programs that may be of interest to me and my family?

MCO Regional Breadown by County
Region 1: Ballard, Caldwell, Calloway, Carlisle, Crittenden, Fulton, Graves, Hickman, Livingston, Lyon, Marshall, McCracken

Region 2: Christian, Daviess, Hancock, Henderson, Hopkins, McLean, Muhlenberg, Ohio, Todd, Trigg, Union, Webster

Region 3: Breckinridge, Bullitt, Carroll, Grayson, Hardin, Henry, Jefferson, Larue

Region 4: Adair, Allen, Barren, Butler, Casey, Clinton, Cumberland, Edmonson, Green, Hart, Logan, McCreary, Metcalfe, Monroe, Pulaski, Russell, Simpson, Taylor, Warren, Wayne

Region 5: Anderson, Bourbon, Boyle, Clark, Estill, Fayette, Franklin, Garrard, Harrison, Jackson, Jessamine, Lincoln, Madison, Mercer, Montgomery, Nicholas, Owen, Powell, Rockcastle, Scott, Woodford

Region 6: Boone, Campbell, Gallatin, Grant, Kenton, Pendleton

Region 7: Bath, Boyd, Bracken, Carter, Elliott, Fleming, Greenup, Lawrence, Lewis, Mason, Menifee, Morgan, Robertson, Rowan

Region 8: Bell, Breathitt, Clay, Floyd, Harlan, Johnson, Knott, Knox, Laurel, Lee, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike, Whitley, Wolfe


Kynect - An online service where Kentuckians can apply for Medicaid, KCHIP and other programs.

Managed Care Organizations - all phone numbers are toll-free

Aetna Better Health of Kentucky 
(855) 300-5528
*Anthem Blue Cross Blue Shield 
(855) 690-7784
Humana Healthy Horizons in Kentucky 
 (800) 444-9137
Passport Health Plan by Molina Healthcare 
(844) 778-2700 
UnitedHealthcare Community Plan 
(866) 293-1796 
WellCare of Kentucky 
(877) 389-9457


*Starting Jan. 1, 2025, Anthem will no longer be a Medicaid Managed Care Organization, or MCO, in Kentucky.   This does not change a member’s Medicaid eligibility. Medicaid coverage will not be interrupted.

Guides

2025 Value Added Benefits Side by Side (English)

2025 Value Added Benefits Side by Side (Spanish)

2025 Guide to Choosing a Managed Care Plan (English)

2025 Guide to Chossing a Managed Care Plan (Spanish)

Contact Information

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