Skip to main navigation Skip to main content

Member information 

Important Substance Use Disorder Treatment Information

SUD Phase II Webinar: November 6th
Please join us for a SUD Phase II Implementation: Residential Provisional Certification webinar on Wednesday, November 6, 2019 from 1:00PM – 3:00PM EST. We will provide a detailed overview of the provisional certification process and explain the timeline for obtaining the ASAM LOC. Access the webinar registration at Residential Provisional Certification Webinar.

View the Residential Provisional Attestation Form and Guide
View the Webinar and printable webinar

SUD Residential Provider Calls: Bi-Weekly Starting October 17th
We are starting a series of bi-weekly Provider Calls set to begin Thursday, October 17, 2019. These calls will provide an opportunity for providers to ask questions and discuss the upcoming SUD Phase II Implementation. Access the virtual call at Residential Provider Check-In.

Who We are

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide health care for eligible low-income residents including children, families, pregnant women, the aged and the disabled. Eligibility is determined by a number of factors, including family size, income and the federal poverty level. Eligibility for Supplemental Security Income recipients, the aged, blind and disabled are based on additional requirements.

Medicaid offers a number of programs and services directed at specific eligibility and medical needs.

If you are a Medicaid member or are interested in applying for Medicaid, please visit the Medicaid Member Information portal. 

If you are a KY Medicaid provider or are interested in becoming a provider for KY Medicaid, please visit the Medicaid Provider Information portal.



Apply for Medicaid or case questions -  Department for Community Based Services at (855) 306-8959
Cabinet for Health and Family Services Ombudsman - (877) 807-4027
Fraud and Abuse  -  (800) 372-2970
KY Relay- 711
KCHIP - (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services - (800) 635-2570
Medicare - (800) 633-4227
Social Security Administration - (800) 772-1213


Billing Questions - DXC - (800) 807-1232
Provider Questions - (855) 824-5615 assistance - DXC - (800) 205-4696
Fraud and Abuse -  (800) 372-2970
General Questions - DMS Issues
Website Questions - CHFS DMS Webmaster
Pharmacy Questions - (800) 432-7005
Pharmacy Clinical Support Questions - (800) 477-3071