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​​​​​Medicaid COVID-19

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Member information

During the COVID-19 State of Emergency, individuals should complete the COVID-19 Medicaid PE Application, to request Presumptive Eligibility under the Kentucky Medicaid program. Presumptive Eligibility is temporary and ends on 6/30/2020 unless you submit an application for regular Medicaid. For a listing of participating medical providers for Presumptive Eligibility please access the Kentucky Medicaid Provider Directory.
If you have questions or need more information about a participating Medicaid provider, you can call 1-800-635-2570.

Who We are

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide health care for eligible low-income residents including children, families, pregnant women, the aged and the disabled. Eligibility is determined by a number of factors, including family size, income, and the federal poverty level. Eligibility for Supplemental Security Income recipients, the aged, blind and disabled are based on additional requirements.

Medicaid offers a number of programs and services directed at specific eligibility and medical needs.

If you are a Medicaid member or are interested in applying for Medicaid, please visit the Medicaid Member Information portal.

If you are a KY Medicaid provider or are interested in becoming a provider for KY Medicaid, please visit the Medicaid Provider Information portal.



To apply for Medicaid online - Benefind - (844) 407-8398
Locate or call your local office - Department for Community Based Services - (855) 306-8959
Cabinet for Health and Family Services Ombudsman - (877) 807-4027
Fraud and Abuse  - (800) 372-2970
KY Relay- 711
KCHIP - (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services - (800) 635-2570
Medicare - (800) 633-4227
Social Security Administration - (800) 772-1213


Online Fee For Service Provider Information - KYMMIS Provider Relations
Fee For Service Billing Questions-  DXC - (800) 807-1232
Provider Questions - (855) 824-5615
Provider Enrollment or Revalidation - (877) 838-5085 assistance - KY EDI Helpdesk - (800) 205-4696
Fraud and Abuse -  (800) 372-2970 
General Questions - DMS Issues
Website Questions - CHFS DMS Webmaster
Pharmacy Questions - (800) 432-7005
Pharmacy Clinical Support Questions - (800) 477-3071
Pharmacy Prior Authorization - (800) 477-3071