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Member information 

Notification - Due to a Legislative Research Commission website upgrade, some statutes and regulation links on the Kentucky Department for Medicaid Services website may be broken. We are working to rectify this issue. However, in the meantime, you can search statutes and regulations at the following link if they aren't available on this site.

Visit the Legislative website.

Who We are

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide healthcare for eligible low-income residents including children, families, pregnant women, the aged and the disabled. Eligibility is determined by a number of factors, including family size, income and the federal poverty level. Eligibility for Supplemental Security Income recipients, the aged, blind and disabled are based on additional requirements such as income and resource limits.   

Medicaid offers a number of different programs and services depending on the type of Medicaid you are eligible for and your particular medical needs.

If you are a Medicaid member or are interested in applying for Medicaid, please use the Medicaid Member Information link on the right side of this page. 

If you are a KY Medicaid provider or are interested in becoming a provider for KY Medicaid, please use the Medicaid Provider Information link on the right side of this page. 

Questions?   

Members

Apply for Medicaid or case questions -  Department for Community Based Services at (855) 306-8959
Cabinet for Health and Family Services Ombudsman - (877) 807-4027
Fraud and Abuse  -  (800) 372-2970
KY Relay- 711
KCHIP - (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services - (800) 635-2570
Medicare - (800) 633-4227
Social Security Administration - (800) 772-1213

Providers

Billing Questions - DXC at (800) 807-1232
Provider Questions - Provider Services Call Center at  (855) 824 5615 Provider Enrollment or Recertification -  (877) 838-5085

KyHealth-net assistance - DXC
Member Services - (800) 635-2570
General questions -  DMS Issues 
Website Questions - CHFS DMS Webmaster
Fraud and Abuse - (502) 564-2348
Pharmacy Questions -  (800) 432-7005
Pharmacy Clinical Support Questions - (800) 477-3071 
Pharmacy Prior Authorization - (800) 477-3071