Skip to main navigation Skip to main content

Who We Are

​Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide healthcare for eligible, low income populations.  These populations include children, low-income families, pregnant women, the aged and disabled. Eligibility for these groups is determined by a number of factors, including family size, income and the Federal Poverty Level (FPL).Eligibility for people who receive Supplemental Security Income (SSI) and the aged, blind or disabled, are based on additional requirements such as income and resource limits.




  • For Billing Questions, contact DXC at 800-807-1232 or visit the website
  • For Provider Questions, contact Provider Services at 855-824 5615
  • For Provider Enrollment questions, contact Program Integrity at (877)838-5085
  • For KyHealth-net assistance, email EDI helpdesk
  • For General Questions, contact DMS Issues
  • Website Technical Questions, contact CHFS DMS Webmaster
  • To report Fraud and Abuse, contact Fraud Hotline at (502) 564-2348
  • For Member questions, contact Member Services at (800) 635-2570
  • For Pharmacy Questions, contact Pharmacy Support Center at (800) 432-7005
  • For Pharmacy Clinical Support questions, contact Clinical Support Center at (800) 477-3071
  • For Pharmacy Prior Authorization questions, contact Pharmacy Prior Authorization at (800) 477-3071