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​​​​​​ Member information


During the COVID-19 public health emergency, individuals younger than 65 without medical insurance should complete the Healthcare Coverage Application to request temporary coverage under Kentucky Medicaid presumptive eligibility. By completing this application you attest that you do not have medical insurance that covers doctors, pharmacy or hospital visits. To maintain Medicaid benefits beyond the presumptive eligibility coverage period, complete a full Medicaid application online at kynect, call (855) 306-8959 or contact a local kynector for application assistance.

Who We are

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide health care for eligible low-income residents including children, families, pregnant women, the aged and the disabled. Eligibility is determined by a number of factors, including family size, income and the federal poverty level. Eligibility for Supplemental Security Income recipients, the aged, blind and disabled are based on additional requirements.

Medicaid offers a number of programs and services directed at specific eligibility and medical needs.

If you are a Medicaid member or are interested in applying for Medicaid please visit the Medicaid Member Information portal.

If you are a Kentucky Medicaid provider or are interested in becoming a provider for Kentucky Medicaid, please visit the Medicaid Provider Information portal.



Apply for Medicaid online - kynect
kynect benefits
kynect resources
Contact your local Department for Community Based Services office - (855) 306-8959
Cabinet for Health and Family Services Ombudsman - (877) 807-4027
Fraud and Abuse (800) 372-2970
KY Relay- 711
KCHIP - (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services - (800) 635-2570
Medicare - (800) 633-4227
Social Security Administration - (800) 772-1213


Online Fee For Service Provider Information - KYMMIS Provider Relations
Fee For Service Billing Questions - Gainwell Technologies - (800) 807-1232; Email Provider Inquiry  ​
Provider Questions - (855) 824-5615
Provider Enrollment or Revalidation - (877) 838-5085 assistance - KY EDI Helpdesk - (800) 205-4696
Fraud and Abuse - (800) 372-2970
General Questions - DMS Issues
Website Questions - CHFS DMS Webmaster
Pharmacy Questions - (800) 432-7005
Pharmacy Clinical Support Questions - (800) 477-3071
Pharmacy Prior Authorization - (800) 477-3071