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Member information 

Important Substance Use Disorder Treatment Information

Update: On Monday June 17, DMS held the Substance Abuse Disorder 1115 Waiver Provider Webinar.

To advance Kentucky’s commitment to combatting opioid, alcohol and other substance addictions, DMS will enact a new standard of care to expand coverage and increase access to care for Kentuckians seeking recovery from substance abuse disorders.
Please review Webinar Information

Who We are

Kentucky Medicaid is a state and federal program authorized by Title XIX of the Social Security Act to provide health care for eligible low-income residents including children, families, pregnant women, the aged and the disabled. Eligibility is determined by a number of factors, including family size, income and the federal poverty level. Eligibility for Supplemental Security Income recipients, the aged, blind and disabled are based on additional requirements.

Medicaid offers a number of programs and services directed at specific eligibility and medical needs.

If you are a Medicaid member or are interested in applying for Medicaid, please visit the Medicaid Member Information portal. 

If you are a KY Medicaid provider or are interested in becoming a provider for KY Medicaid, please visit the Medicaid Provider Information portal.



Apply for Medicaid or case questions -  Department for Community Based Services at (855) 306-8959
Cabinet for Health and Family Services Ombudsman - (877) 807-4027
Fraud and Abuse  -  (800) 372-2970
KY Relay- 711
KCHIP - (877) 524-4718/(877) 807-4719 (TDD/TTY)
Member Services - (800) 635-2570
Medicare - (800) 633-4227
Social Security Administration - (800) 772-1213


Billing Questions - DXC - (800) 807-1232
Provider Questions - (855) 824-5615 assistance - DXC - (800) 205-4696
Member Questions -  (800) 635-2570
Fraud and Abuse - (502) 564-2348
General Questions - DMS Issues
Website Questions - CHFS DMS Webmaster
Pharmacy Questions - (800) 432-7005
Pharmacy Clinical Support Questions - (800) 477-3071