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Who We Are

The Local Health Operations Branch provides guidance to the Kentucky local health departments (LHDs) in their daily administrative operation of and compliance with the preventive health services program. Our mission is to provide quality assistance and support to help LHDs efficiently operate.

Programs &
Services

The LHO Branch performs the following:

  • Medical coding and documentation compliance reviews of the LHDs
  • LHD claim investigations of reported Kentucky Medicaid and managed care organization errors in billing for preventive health services program. Note: LHDs are responsible for directly resolving claim issues related to Medicare and private/commercial insurances with their provider representatives.
  • Management of approved LHD clinic health forms
  • Management and assistance with proper completion of the Patient Encounter Form
  • Review, coordination and authorization of security access requests to the LHD network system(s)
  • Coordination of the LHD contract review process
  • Management of the DPH website, division webpages and DPH intranet

Updates and Alerts

Seasonal Influenza Immunization Information
Seasonal Influenza Memo
Seasonal Influenza Codes and Rates
Seasonal Influenza Vaccine Administration Record (English)
Seasonal Influenza Vaccine Administration Record (Spanish)
ACIP Recommendations
Influenza Vaccine Products for 2019-20

Training

Local Health Department Coding Training - October 2018
Recording of Training Presentation (YouTube link)

ICD-10-CM Updates for 2020 (Effective October 1, 2019)
Recording of Training Presentation (YouTube link)

LHO Branch Staff

LHO Branch Service Desk Email

The LHO branch normal operating hours are Monday through Friday from 8 a.m. to 4:30 p.m., Eastern time.

Amy Dunn, CPC, Ext. 4095
Resource Management Analyst III
Preventive Health Billing Analyst
Coding Compliance Auditor

Krissy Lightfoot, Ext. 4114
Resource Management Analyst II
LHD Network Security Officer - Clinic Management System (PORTAL)
LHO Service Desk Co-Coordinator

Cynthia H. Robinson, CPC, Ext. 4123
Resource Management Analyst III
Preventive Health Medical Coding Analyst
Coding Compliance Auditor

Linda Thomason, Ext. 4102
Resource Management Analyst III
Preventive Health Billing Analyst
LHD Network Security Officer - PSRS/BRIDGE

Mark Tibbles, Ext. 4133
Resource Management Analyst II
LHD Contract Review Coordinator
LHO Service Desk Co-Coordinator
DPH Web Manager