What's New
Open Enrollment for 2022 Begins
Open Enrollment runs from Oct. 15 - Dec. 1, 2021. View the Open Enrollment website for more information.
Help With Internet Service and Access Costs Now Available
Kentucky Medicaid members may be eligible to receive assistance paying for internet service and a computer, laptop or tablet through the new federal Emergency Broadband Benefit program. Read Gov. Andy Beshear's announcement for details
Attention Kentucky Medicaid Members: Patient Access Portal coming soon
Soon you can view your health information and find providers all in one place. The Patient Access Portal gives you access to all your Medicaid health information and lets you share your health information with doctors or anyone you choose. As the launch of the Patient Access Portal approaches, we will let you know how to join.
Child Immunization Awareness
Please make sure your children are up to date on their shots. Immunizations help prevent diseases like hepatitis B, polio, measles, mumps and whooping cough. Schedule an appointment with a doctor now to be sure your children are protected. See the following wellness materials:
If you are a Medicaid member, visit the Department for Public Health immunization page for more information. If you are a Medicaid provider and would like to participate in the Vaccines for Children Program visit
the program website.
Vaccine recommendations during COVID-19 outbreak
Medicaid COVID-19 Response Information
Apply for presumptive eligibility online
During the COVID-19 state of emergency, apply for Medicaid presumptive eligibility (PE) online by completing the
COVID-19 Medicaid PE Application. Emergency PE ends two months after the application month unless a traditional Medicaid application is submitted. See
Kentucky Medicaid Provider Directory for a list of participating providers. For help and more information call (800) 635-2570.
Apply for traditional Medicaid
Apply for traditional Medicaid only by calling the Kentucky Healthcare Customer Service line toll-free at (855) 459-6328 or contacting an application assister through the
Kentucky Health Benefit Exchange website.
Apply for all public assistance programs by visiting the
kynect website or by calling the DCBS Call Center toll-free at (855) 306-8959.
Report Fraud and Abuse
(800) 372-2970
Managed Care Organizations
Aetna Better Health of Kentucky
(855) 300-5528
Anthem Blue Cross Blue Shield
(855) 690-7784
Humana Healthy Horizons in Kentucky
(800) 444-9137
Passport Health Plan by Molina Healthcare
(844) 778-2700
UnitedHealthcare Community Plan
(866) 293-1796
WellCare of Kentucky
(877) 389-9457