What's New
Baby Formula Shortage Resources
Resources are available for Medicaid members affected by the baby formula shortage. The Department for Public Health has published
a guide to local and national resources to help Kentuckians find formula.
COVID-19 Vaccination Incentives
Managed care organizations offer COVID-19
vaccination incentives for members and providers.
Help With Internet Service and Access Costs Now Available
Kentucky Medicaid members may be eligible to receive help paying for internet service and a computer, laptop or tablet through the
Affordable Connectivity Program.
Medicaid Patient Access Portal available
You can view your health information and find providers all in one place. The Patient Access Portal gives you access to all your Medicaid health information and lets you share your health information with doctors or anyone you choose. For more help with accessing your Kentucky Medicaid Health Information, please call (855) 509-2450.
Child Immunization Awareness
Please make sure your children are up to date on their shots. Immunizations help prevent diseases like hepatitis B, polio, measles, mumps and whooping cough. Schedule an appointment with a doctor now to be sure your children are protected. See the following wellness materials:
If you are a Medicaid member, visit the Department for Public Health immunization page for more information. If you are a Medicaid provider and would like to participate in the Vaccines for Children Program visit
the program website.
Vaccine recommendations during COVID-19 outbreak
Medicaid COVID-19 Response Information
Apply for presumptive eligibility online
During the COVID-19 state of emergency, apply for Medicaid presumptive eligibility (PE) online by completing the
COVID-19 Medicaid PE Application. Emergency PE ends two months after the application month unless a traditional Medicaid application is submitted. See
Kentucky Medicaid Provider Directory for a list of participating providers. For help and more information call (800) 635-2570.
Apply for traditional Medicaid
Apply for traditional Medicaid only by calling the Kentucky Healthcare Customer Service line toll-free at (855) 459-6328 or contacting an application assister through the
Kentucky Health Benefit Exchange website.
Apply for all public assistance programs by visiting the
kynect website or by calling the DCBS Call Center toll-free at (855) 306-8959.
Report Fraud and Abuse
(800) 372-2970
Managed Care Organizations
Aetna Better Health of Kentucky
(855) 300-5528
Anthem Blue Cross Blue Shield
(855) 690-7784
Humana Healthy Horizons in Kentucky
(800) 444-9137
Passport Health Plan by Molina Healthcare
(844) 778-2700
UnitedHealthcare Community Plan
(866) 293-1796
WellCare of Kentucky
(877) 389-9457