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​The information on this page is specific to Medicaid beneficiaries and providers. For more information about COVID-19, refer to the state COVID-19 website.

During the COVID-19 state of emergency, individuals younger than 65 without medical insurance should complete the Healthcare Coverage Application to request temporary coverage under Kentucky Medicaid presumptive eligibility. By completing this application you attest that you do not have medical insurance that covers doctors, pharmacy or hospital visits. To maintain Medicaid benefits beyond the presumptive eligibility coverage period, complete a full Medicaid application online at Kynect, call (855) 306-8959 or contact a local kynector for application assistance.

Effective Jan. 1, 2021, presumptive eligibility Medicaid members will be enrolled in managed care with UnitedHealthcare Community Plan of Kentucky (UHC) and will receive a UHC member ID card and handbook. Direct questions about UHC healthcare coverage to Member Services at (866) 293-1796 or visit the UHC website. UHC call center is staffed Monday - Friday, 7 a.m. - 7 p.m. Eastern time. Hours will be extended Saturday, Jan. 2 from 8 a.m. - 4:30 p.m. and Sunday Jan. 3 from 9 a.m.-4 p.m.

Provider General Information

Provider Letter A-105: COVID-19 Guidance for all Medicaid providers
KY Draft 1135 Flexibilities Approval Letter
Families First Coronavirus Response Act - increased FMAP FAQ
NADSP Onboardng DSPs during COVID-19 Crisis
Social Security Administration: Significant changes to operations and policies 


COVID-19 Medicaid and CHIP Service Utilization Data Snapshot

(Jan. 18, 2021) The Centers for Medicare and Medicaid Services released a Medicaid and Children's Health Insurance Program (CHIP) COVID-19 snapshot of data from the beginning of the public health emergency through July 31, 2020.

This snapshot provides a variety of information on COVID-19-related service used by beneficiaries. Specifically, the snapshot includes data for the period on testing, treatment and outcomes; service use among Medicaid and CHIP beneficiaries 18 and younger; services delivered via telehealth; and services for mental health and substance use disorders

Please review the Data Snapshot

HHS Announces Enhanced Provider Portal, Relief Fund Payments for Safety Net Hospitals, Medicaid and CHIP Providers

CMS has issued answers to frequently asked questions regarding patient presentation to the emergency department, Emergency Medical Treatment and Labor Act applicability across facility types, qualified medical professionals, medical screening exams, patient transfer and stabilization, telehealth and other topics.

Long-term care facilities news and updates

CMS Issues Nursing Homes Best Practices Toolkit to Combat COVID-19
Updated cases and response activities
Requesting PPE Fact Sheet
LTC Admissions and Transfers Guidance
Kentucky Nurse Aide COVID-19 Information and Procedures

Kentucky Level-of-Care System (KLOCS) Go-Live and Training

The new planned go-live for the KLOCS is Aug. 3, 2020 LTC, ICF/IDD facilities and hospice providers are required to use KLOCS starting Aug. 3 to receive payment. Beginning July 20, DMS will offer a free two-part Zoom webinar on KLOCS system functionality. Staff who handles LOC applications is encouraged to participate. Registration information will be provided in the coming weeks. Thank you for your understanding and continued commitment to keeping your communities and residents safe.

Nursing Facilities and Nurse Aide Training Providers

Medicaid temporarily has waived the mandatory 16 hours of supervised clinical instruction prior to testing and the skills demonstration portion of the final exam until further notice. Upon employment, the mandatory 16 hours of supervised clinical instruction must be completed within the first 30 days of employment. The Department for Medicaid has increased the testing window 30 days allowing 150 days from date of employment to be listed on the registry. The department will monitor and update these waivers as needed during this health emergency.

HCBS Waiver Information

Approved Appendix K for 1915(c) HCBS Waivers

COVID-19 FAQ for 1915(c) HCBS Waivers
Provider Letter: COVID-19 Holiday Guidance for Residential Providers
Provider Letter A-106: COVID-19 and Telehealth for Behavioral Health Providers
Provider Letter: COVID-19 Guidance for 1915(c) HCBS waiver providers
Provider Letter: COVID-19 and Telehealth for 1915(c) HCBS waiver providers
Provider Letter: COVID-19 and Waiver Provider Certification and Monitoring
Provider Letter: COVID-19 ABI and MPW Assessments 
Provider Letter: COVID-19 and Model II Assessments
Provider Letter: Reporting COVID-19 Cases for 1915(c) HCBS Waivers 
Provider Letter: ADHC and ADT Temporary Closure Information