Current DMS Training Modules

Kentucky Level of Care System

The Kentucky Level of Care System (KLOCS) is an electronic system that streamlines and automates the current level of care (LOC) paper process. All nursing facilities, intermediate care facilities for individuals with intellectual disabilities (ICF/IID) and institutionalized hospice service providers are required to use KLOCS to receive payment. DMS has several resources for providers who need additional information on KLOCS.

• KLOCS Provider Webinar Part 1 - Recording
• KLOCS Provider Webinar Part 1 - Presentation
• KLOCS Provider Webinar Part 2 - Recording
• KLOCS Provider Webinar Part 2 - Presentation

All KLOCS resources are available on the KLOCS webpage.

Substance Use Disorder Ongoing Provider Training

This training is an overview of the provisional certification process and how to obtain certification for new substance use disorder (SUD) residential treatment providers enrolling with Medicaid

View the SUD Ongoing Provisional Certification Attestation Process

SUD Phase II Implementation

This training module provides a detailed overview of the provisional certification process and explains the timeline for obtaining the American Society of Addiction Medication (ASAM) Level of Care.

View the Webinar and printable webinar
View the Webinar FAQ
View the Residential Provisional Attestation Form

Past Substance Abuse Disorder Treatment Information

With Kentucky’s commitment to combatting opioid, alcohol and other substance dependencies in mind, the Department for Medicaid Services has implemented a new standard of care for substance use treatment. This new standard expands coverage and increases access to care for Kentuckians seeking recovery from substance use disorder. For more information:

• Review the PowerPoint presentation from the 1115 SUD waiver webinar.
• Review the webinar question and answers.
• Submit additional questions.

1915(c) Home and Community-Based Services (HCBS) Waiver Webinars and Training

KI-HIPP: The Kentucky Integrated Health Insurance Premium Payment Program (KI-HIPP) is a voluntary Medicaid program offered to Medicaid members to help pay for the cost of an employer-sponsored insurance (ESI) plan. Review the KI-HIPP Informational Webinar for more information.

Electronic Visit Verification (EVV) Training: Kentucky has implemented EVV for certain 1915(c) HCBS waiver services. Netsmart provides Kentucky's state-sponsored EVV system known as Mobile Caregiver+. Netsmart regularly hosts user training sessions for Mobile Caregiver+. Training topics and the intended audience for each are listed below.

• Mobile Caregiver+ App
• Audience: Direct service providers and participant-directed services (PDS) employees from provider agencies and financial management agencies (FMA) using Mobile Caregiver+
• Mobile Caregiver+ Administrative Portal
• Audience: EVV administrator(s) or schedulers at provider agencies and FMAs using Mobile Caregiver+
• Mobile Caregiver+ Claims Portal
• Audience: EVV administrator(s) and billing staff at all provider agencies and FMAs
• Netsmart Customer Support Portal
• Audience: Provider agency and FMA staff who need assistance with Mobile Caregiver+
• Live Question and Answer Sessions
• Audience: EVV administrator(s), DSPs and PDS employees who have attended a Mobile Caregiver+ training session and have questions about the system or mobile app.
• Recorded Training Modules
• Netsmart offers a recorded training on each of the modules above and a recorded training specifically for Kentucky PDS employees using the Mobile Caregiver+ app.

Mobile Caregiver+ users can register for live training or view recordings on the Netsmart training website.

Other 1915(c) HCBS Waiver Webinars and Training

• MWMA critical incident and direct service provider Training - Recordings of training and training videos are available on the MWMA YouTube page. All other materials, including training presentations and user quick references guides, are available in the MWMA Training Portal. If you need access to the portal, please email the MWMA team.
• Service Authorization Training Webinar and Service Authorization Training Webinar Slideshow - A webinar for case managers explaining how to complete the service authorizaton process.

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