As you review the FAQs, please refer to these definitions
The program that provides financial and Medicaid benefits to families who adopt children with special needs up to 18 years of age. Continued adoption assistance applies regardless of the child’s state of residence.
An adult who provides a child a permanent home through a court process that names the adoptive parent as the child’s legal parent.
The agency in the Kentucky Cabinet for Health and Family Services that determines program and services eligibility and manages the foster care and adoption assistance programs.
The agency in the Kentucky Justice and Public Safety Cabinet responsible for prevention programs for at-risk youth in the commonwealth, including court intake, residential placement and treatment services, probation, community aftercare and reintegration programs as well as confinement of youth awaiting adult placement or court.
A youth in the care of both DJJ and DCBS.
People not related to a child by birth, marriage or adoption who have an emotionally significant relationship with the child. These individuals take on the role of family and/or an alternate caregiver.
24-hour temporary care for children placed away from their parents or guardians and for whom DCBS has placement and care responsibility.
The DCBS-authorized caretaker for a child in foster care who may be the foster parent(s), relative(s), fictive kin or 24-hour childcare facility staff.
A caregiver who assumes the daily caretaking responsibilities for children placed in their home by DCBS.
Adults younger than 26 who were in foster care at age 18 or older.
Youth in DJJ care who meet the eligibility requirement for Medicaid.
Placement of children in foster care in foster family homes, foster homes of relatives or fictive kin, group homes, residential facilities, childcare institutions and pre-adoptive homes.
The person related to a child by blood including a relative of half-blood, marriage or adoption. A relative caregiver is responsible for the primary care of the child.
Aetna Better Health of Kentucky Contact Information
Member Services: (855) 300-5528
Provider Services: (855) 300-5528
24-hour Nurse Line: (855) 620-3924
24-hour Behavioral Health Crisis Line: (888) 604-6106
Prior Authorization Contacts
Physical Health Authorization Fax: (833) 689-1422
Physical Health Concurrent Reviews Fax: (833) 689-1423
Behavioral Health Authorization Fax: (833) 689-1424
Pharmacy Phone: (855) 300-5528
Pharmacy Fax: (855) 799-2550
SKY Provider Relations
To join the Aetna Better Health of Kentucky provider network, call toll free (855) 454-0061 or email Kentucky Provider Relations
Helpful Websites and Email Addresses
Aetna Better Health
Case Management Email
Member Handbook and SKY Companion Guide