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What It Is

The KICCS Provider Portal is used by child-care providers to submit billing and view documents for the Child Care Assistance Program (CCAP), complete Plans of Correction for Division of Regulated Child Care and submit documentation and receive correspondence for the All STARS program.

Contact the KICCS HelpDesk for help creating an account, navigation assistance or system issues related to the Provider Portal.

Local (Frankfort): (502) 564-0104, Option 6
Toll-free: (866) 231-0003, Option 6


Licensed and Certified child care providers are now able to do the following using the Provider Portal:

  • submit Standards Checklist and upload supporting documentation
  • submit AQR form
  • view All STARS correspondence

The All STARS User Guide and the All STARS User Guide in Spanish  - Portal De Proveedores Guía Del Usuario provides additional information to help navigate the All STARS menu items and workbaskets.

Contact your Quality Coach for more information regarding the All STARS program.


Child-care certificates, termination notices and approval notices are available on the Provider Portal. Initial child-care certificates can be signed and uploaded through the Provider Portal to Benefind for workers to process. An Enrollment Approval Notice displays once the signed certificate is received and the child’s enrollment is updated to active. Review the CCAP Certificates/Notices Tip Sheet for further instructions.

Payment, billing and enrollment questions should be directed to Division of Child Care (DCC) billing at (844) 209-2657 or by email.

DCC related paperwork, such as DCC-94B Authorization for Electronic Deposit or paper Provider Billing Forms (PBF), may be submitted via email. NOTE: Child-care certificates should not be sent to this email. 

Signed child-care certificates may be returned via upload to Provider Portal or by mail or fax:

P.O. Box 2104
Frankfort, KY 40602
Fax: (502) 573-2005 or (502) 573-2007

Self Service Portal is available for parent applications.

Registered Child Care Providers can use the Provider Portal to upload/view documents requested by the Division of Child Care (DCC). Review the Registered Provider Document Upload tip sheet for instructions.


Contact Information