Kentucky Integrated Child Care System (KICCS) Provider Portal Launch Site

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​The Kentucky Integrated Child Care System (KICCS) Provider Portal is used by child care providers to submit billing and view documents for the Child Care Assistance Program (CCAP), complete plans of correction for the Division of Regulated Child Care, submit documentation and receive correspondence for the All STARS program, and submit and receive documentation for the Employee Child Care Assistance Partnership (ECCAP).

The KICCS Provider Portal is also used by employers and employees participating in ECCAP to submit and receive documentation.

Contact the KICCS HelpDesk for help creating an account, navigation assistance or system issues related to the Provider Portal.

Local (Frankfort): (502) 564-0104, Option 6
Toll-free: (866) 231-0003, Option 6

​All STARS​​​​

Licensed and certified child care providers are now able to do the following using the Provider Portal:​
  • submit standards checklist and upload supporting documentation
  • submit AQR form
  • view All STARS correspondence
The All STARS User Guide and the All STARS User Guide in Spanish - Portal De Proveedores Guía Del Usuario - provides additional information to help navigate the All STARS menu and workbaskets.

Child Care Assistance Program (CCAP) Information

​​Child care certificates and​​ notices are available on the Provider Portal. Initial child care certificates can be signed and uploaded through the Provider Portal for workers to process. An enrollment approval notice displays once the signed certificate is received and the child’s enrollment is updated to active status. Review the CCAP Certificates/Notices Tip Sheet​ for further instructions.

Payment, billing and enrollment questions should be directed to Division of Child Care (DCC) billing at (844) 209-2657 or email CCAP Provider Payments.
DCC related paperwork, such as DCC-94B Authorization for Electronic Deposit or paper provider billing forms (PBF) may be submitted via email to CCAP Provider PaymentsNoteChild care certificates should not be sent to this email. 

Signed child care certificates may be returned via upload to Provider Portal or by mail or fax:
DCBS
P.O. Box 2104
Frankfort, KY 40602
Fax: (502) 573-2005 or (502) 573-2007

Self Service Portal is available for parent applications.

Registered child care providers can use the Provider Portal to upload/view documents requested by DCC. Review the Registered Provider Document Upload​ tip sheet for instructions.​

Stay informed by signing up for our listserve. Send an email to our listserve ​with your first name, last name and email address to receive updates and announcements right to your inbox.​​​​

Documentation





Portal Access

KICCS Provider Portal

Become a KICCS Portal User

Have an existing KY Online Gateway citizen account? Follow the steps below:

  • Log into your account. ​
  • Request access to the KICCS Provider Portal. ​
  • Submit the appropriate user agreement.​​

Delinquent Claim Accountability

A child care provider who is delinquent on a payment for 90 days or more must resolve the delinquent claim to prevent a delay in Child Care Assistance Program (CCAP) payments. Contact the Division of Child Care, Claims Section at (844) 209-2657. ​

Contact Information

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